P&C Liability Bodily Injury Adjuster

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We're on the lookout for a Bodily Injury Adjuster to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims in which a claim exists for bodily injury, personal injury or wrongdoing. This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections.Key ResponsibilitiesPerform all duties as outlined in the Property Damage Adjuster Job Description Daily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hoursReview of new claims assignments within 24 hours of assignment/Completion of the Plan of ActionContact with the insured/claimant within 24 hours of assignmentAssign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approvalDetermine if estimates or appraisals are appropriate based upon reported damages and other evidenceGather evidence of damagesInterview or obtain recorded statements from the claimant, the Insured and any witnesses Request payment authorization according to client guidelines and Davies Claims North America policy and proceduresFollow client guidelines for any claim denialObtain internal investigation reports from the insured (client) when permitted by the clientProfessional and timely communication with the clientDetermine degree of attorney involvement, if anyAlways act with the utmost good faith in handling of the claim from beginning to closureSet reminders within the claim system for necessary follow up in an appropriate time frameAccurately record any communication, or activity relevant to the claim; in the claim system notesFollow procedures to image documents sent to you that are relevant to the claim file (including e-mail)Meet the requirements of Continuing Education as required for licensure as an adjusterMaintain a 95% claim closure ratioReport to the Excess carrier on any claim that meets the requirements to do so (including status reports)Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counselObtain status reports from defense counsel at 90-day intervalsRead and Understand the Excess Carrier Insurance PolicyRun ISO ClaimSearch on injured claimantsDetermine the injury status of all persons involved in a crash investigationInteract with insurance adjusters from other companies to obtain information needed to process your claimRespond to Reservation of Rights letters from Excess Carrier if necessaryDevelop working knowledge of No Fault/PIP lawEnter necessary information into the claim system to ensure mandatory reporting to MedicareFollow Davies Claims North America guidelines when settling claims involving a Medicare recipientCheck for the claimant’s compliance with F.S. 768.28 Sovereign ImmunityRecommend/assign field adjuster as necessaryReview field adjuster reports for thoroughness and accuracy.Skills, knowledge & expertiseCollege degree or equivalent experiencePossession of Adjuster licenseMaintain CEU credits for Adjuster license Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminologyPrevious experience with settling bodily injury claimsProficiency with Microsoft Office SuiteProactive, independent, dependable, and takes initiative with consistent follow throughSuperb written and verbal communication skills conducted in a timely manner with diverse audiencesSuperior time management skills with capability of working with and meeting deadlinesExceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environmentHigh level attention to detail with ability to utilize decision making and problem-solving skillsCapable of working collaboratively and independently with minimal supervisionExhibit discretion with sensitive and confidential informationEqual Employment Opportunity & Legal NoticesBenefitsAt Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:Medical, dental, and vision plans to support your health and that of your familyA 401(k) plan with employer matchingTime‑off policies, including Discretionary Time Off (DTO) for exempt e