Operations Growth Manager (Remote)

**Job Description** We are seeking a high\-leverage, systems\-driven **Operations Growth Manager** to own the execution of ClickGuard's business plan and lead our day\-to\-day operations. This is the classic EOS Integrator role adapted for a high\-velocity, **"AI\-First"** environment. You will serve as the organizational anchor, financial gatekeeper, and structural tie\-breaker for the leadership team, freeing the Visionary (CEO) to focus entirely on macro strategy and long\-term vision. Your superpower is not just "managing process,” but rather balancing a vision with deep emotional intelligence. You don’t just build processes, you act as the cultural glue and coach for the distributed team. It’s forcing structure onto chaos, mandating data truth, removing cross\-functional barriers, and ruthlessly driving the Leadership Team to achieve our core financial and operational Rocks. You will directly manage the Leadership Team (Sales, Customer Success, Product, Engineering, and Finance) and hold full accountability for the company's execution, P\&L performance, and operating leverage. **Key Responsibilities** **Operations Enablement** * **Direct Team Management:** Manage, lead, and hold accountable the cross\-functional Leadership Team (Sales Lead, Engineering Lead, and interim functional seats). * **The Cultural Glue:** Act as the ultimate bridge between remote, async\-first departments, breaking down operational silos and maintaining high team energy, alignment, and psychological safety. * **The Visionary/Integrator Dynamic:** Partner with the CEO (Visionary) to filter macro strategy into executable 90\-day Company Rocks, protecting the team from operational drag, scope creep, and non\-core initiatives. **P\&L \& Business Plan Execution** * **Financial Accountability:** Own the execution of the business plan to protect gross margins and scale revenue without proportional headcount growth. * **Unit Economic Optimization:** Systematically monitor and optimize cross\-functional metrics (specifically targeting customer payback periods) and LTV benchmarks * **Tie\-Breaking:** Act as the final operational tie\-breaker for all cross\-functional disputes, resolving conflicts through data\-driven objective "Truth" combined with empathy. **Workflow \& Systems Engineering** * **HubSpot Architectural Integrity:** Maintain and audit our single source of truth (HubSpot CRM), ensuring all cross\-functional lifecycles, handoffs, and outbound outreach cadences are cleanly instrumented and automated. * **AI\-First Process Automation:** Ruthlessly identify manual bottlenecks across GTM and operations, replacing legacy processes with autonomous AI agents and automated workflows to maintain exceptional operating leverage. * **Friction Elimination:** Bridge the gap between Engineering velocity, Product discovery, and Customer Success to minimize product friction and eliminate the Month 3 retention drops. **Required Skills \& Experience** * **5–10\+ Years a