Customer Service Representative – Catalan Speaker (Remote, Braga, Portugal)

We’re hiring a Customer Service Representative fluent in Catalan to join our remote team in Braga. This is a 6‑month fixed-term contract with the possibility of extension or permanent placement, offering flexibility and growth within a leading global travel & tourism brand.✨ What You’ll DoHandle inquiries across phone, email, chat, and social mediaUpdate internal systems with accurate, timely informationResolve issues to support satisfaction and long-term engagementMaintain professionalism in all customer interactionsCollaborate with colleagues to achieve team objectivesSuggest improvements based on recurring challenges✅ What We’re Looking ForNative/fluent Catalan + fluent English (B2+)Previous customer service experience (advantageous)Strong communication skills across multiple platformsBasic understanding of customer service principlesAbility to troubleshoot common issues with guidanceQuick learner, adaptable to new software and technologiesEffective problem-solving and teamwork skillsOrganized, detail-oriented, able to multitask in fast-paced environments💎 What We OfferCompetitive salary + performance incentivesRemote work flexibilityProfessional growth opportunities in the BPO industryCollaborative, supportive team environmentExclusive travel perks and discountsAccess to wellbeing and mental health supportAnd more employee benefits📩 Apply today and bring your language skills to a role where empathy, professionalism, and customer success drive growth.Originally posted on Himalayas