Lifecycle Marketing Intern

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.RequirementsBuild, QA, and launch lifecycle campaigns across email, push, SMS, and in-app channels using Iterable and Chameleon.Set up audience segmentation and dynamic content using business logic, behavioral triggers, and data synced through Hightouch.Support the creation and optimization of lifecycle campaigns that guide customers through key moments, from first sign-up through onboarding, product activation, and ongoing engagement.Maintain and improve campaign documentation in Notion, including lifecycle journey maps, experiment specs, and performance logs.Pull and interpret campaign performance data (open rates, CTR, conversions, product adoption) to surface insights and recommend next steps.Support campaign calendar management across channels to ensure all communications are properly scheduled, reviewed, and launched on time.Streamline and improve operational processes: template setup, copy/creative loading, tracking parameters, and QA checklists.Conduct competitor research and industry trend analysis to inform lifecycle improvements and bring fresh ideas to the team.Collaborate with Product Growth, Data, and Engineering to ensure audience accuracy, trigger reliability, and event instrumentation.BenefitsGenerous Paid Time Off401k MatchingTuition ReimbursementRelocation AssistanceOriginally posted on Himalayas