Account Manager (Digital Marketing Agency)

As the Account Manager, you are responsible for owning day-to-day client relationships, direction, project execution, and ultimately, the success of jetfuel.agency’s assigned, higher-profile accounts.This role is ideal for a leader who is tenured in omnichannel campaign execution and strategy, is an expert in client relationship management and problem-solving, and will manage a team of one or more Coordinators, helping them develop their skills to win, manage, and grow client business. The ideal candidate should be proactive in nature, a critical thinker, and a mentor.This position is fully remote, with regular weekly and monthly internal and client calls.3-5 years of experience in digital marketing and advertisingKnowledge of marketing platforms such as Facebook, Instagram, Google and TikTok AdsPrior experience in account management or account coordination a plusBroad range of experience in multiple advertising channels, including but not limited to:Demonstrated paid media knowledgeDemonstrated ability to successfully monitor new paid trends and products and evaluate application to agency and clientBudget/pacing and billingDemonstrated understanding of integrated media, client scope and industry trendsPrincipal Responsibilities / AccountabilitiesServe as head of communications and main point of contact for all assigned accounts; own all comms between agency and clientEffectively communicate, prioritize and strategize between all parties (jetfuel.agency departmental teams [Ops, Design, and Marketing teams] and clients) as established leader of assigned jetfuel.agency clientsHave a strong understanding of the brand's industry, culture, voice, and competitionEstablish project plans and timely execution for all deliverables, including campaigns, branding, and moreServe as source of truth for requirements, assets, and details for all projectsReview and provide all feedback on all deliverables, serving as the client voice and keeping in mind strategy/client goalsCultivate strong relationships with clients and internal agency team members and partnersContinually look for areas to grow and innovate on accounts by working with internal teams to provide strategic solutions and recommendations Act as a mentor and help manage the team by leading by example and fostering the talents of those working with themProblem-solve and innovate for issues and challenges not yet explored, attempted or accomplishedShare learnings, best practices and innovative wins across the organization Pioneer team efficiency and effectiveness, such as new processes or revamping current ones, tech and software Ensure KPIs are being met by having a strong pulse on performance and pacing; use performance insights to develop strategies that help meet KPIs by closely collaborating with the teamConsult, educate and negotiate with clients and agency partnersPresent recommendations/ideas to client and internal teamEducate client team on the latest trends, best practices, technological advancementsMust-HavesExcellent communicator who is able to craft and tell a consistent story to executives, team members and clients via written and vertical communicationManage the media team successfully from a project management, feedback and efficiency standpointAbility to follow up on tasks to ensure deadlines are hit across many projects at onceHighly strategic and able to balance long term strategy with short term resultsDeeply analytical with a bias for actionAbility to dissect data and draw insights that drive the business forwardNatural leader with ability to motivate, coach and drive teams forwardBenefits and Perks of the JobCompetitive PayPaid Time Off, so you can take some time off to recharge100% Remote: avoid the stress and hassle of a commute and raise your productivityRaise your game: work with highly driven individuals and grow professionally and personallyJetfuel.agency is a digital marketing agency specializing in growing businesses within the DTC and e-commerce space. Our clients are usually between $5M - $50M in size and rave about our agency’s ability to drive measurable performance, no BS attitude and our innovative, ground-breaking digital marketing strategies. We are a small, fast-growing agency. From content to paid media, we value people who have a strategic and analytical mindset no matter what they do. Please note that we are a fully remote agency. We are looking for people who not only have a passion for marketing but will also contribute to our agency’s culture and team.If you want to make an impact, working with clients such as Perfect Snacks, Chomps or Tate's Bake Shop and join a small, fast-growing agency that offers more learning opportunities to help your career vs. any other agency, this is the right place for you!Originally posted on Himalayas