Content Moderation with German (Full remote, 3 months contract) (Bucharest, ROU-
Wipro Limited
4h ago
0ModerationRomaniahimalayas
Content-ModerationTrust-and-SafetyGerman-Language-SpecialistOnline-SafetyCustomer-Support-OperationsRemote-Content-ModeratorGerman-Language-Content-ReviewerContent-Moderation-JobsContent-Moderation-SpecialistEntry-level
Job Description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job DescriptionThis opportunity is currently planned as a 3-month assignment (1 September – 30 November 2026) and forms part of an exciting business expansion initiative.The first month (September) will be dedicated to onboarding and training, followed by operational delivery during October and November.While the initial engagement is for three months, there may be potential for extension subject to business requirements, project evolution, and client needs. Should the opportunity be extended, we would be delighted to continue the collaboration with successful team members.Location: Full Remote (Romania)Job start date: 1st of September 2026Key ResponsibilitiesReview and evaluate user-generated content, including videos, images, text, live streams, and audio, in accordance with client policies, community guidelines, and legal requirements.Ensure accurate content classification, labeling, and moderation decisions while maintaining high levels of quality and consistency.Identify content that may violate platform policies, safety standards, or regulatory requirements and take appropriate action based on established procedures.Help protect platform users by proactively detecting and mitigating potentially harmful, abusive, or inappropriate content.Investigate and resolve user inquiries related to content moderation decisions, account enforcement actions, abuse reports, and appeals.Collaborate with internal stakeholders and cross-functional teams to strengthen platform trust, user safety, and brand reputation.Apply strong linguistic and cultural understanding when reviewing content across different markets, regions, and user communities.Adhere to data privacy, information security, and compliance standards at all times.Meet and exceed established quality, productivity, and service level objectives.Contribute to process improvement initiatives by identifying opportunities to enhance moderation workflows, accuracy, and operational efficiency.͏Skills & QualificationsRequiredFluency in German and advanced English communication skills (spoken and written).Strong analytical thinking and sound decision-making capabilities.Excellent attention to detail with the ability to work in a fast-paced environment.Strong time management, prioritization, and organizational skills.Ability to interpret and apply policies, guidelines, and procedures consistently.Resilience and adaptability when working with sensitive or potentially disturbing content.Customer-focused mindset with strong problem-solving skills.Good knowledge of MS Office applications.PreferredPrevious experience in Content Moderation, Trust & Safety, Online Safety, Community Operations, or a similar role.Experience in Customer Support, Customer Operations, or other service-oriented environments.Experience working with policy enforcement, investigations, or user support processes.Familiarity with data privacy, online safety, and regulatory compliance requirements.Why you would love working here:Attractive compensation package with a diverse set of social benefits (Monthly budget)Medical and Life InsurancePrivate pension planChristmas BonusFruits, coffee and tea on the houseGreat career opportunity to work for one of the biggest brands in the world in a unique work environmentOpen-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etcChild Birth AllowanceSport events sponsorship for employeesComplex Reward & recognition scheme ( both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)Monthly subscription @ Bookster - the first modern library for companies in RomaniaEmployee Referral Program with attractive incentive schemesExtra annual leave days depending on the total length of working experience at WiproGrowth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certificationsPlatform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projectsRelocation package͏͏͏DeliverNoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absentee
