People and Culture Operations Specialist

About KamiKami is a thriving organisation filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 70 million users worldwide, empowering students and supporting teachers!You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With over 170 team members across the world, we couldn’t be prouder of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, while shaping your own future (and having fun doing it)!The OpportunityThe People & Culture Operations Specialist plays a crucial role in providing efficient and effective administrative and support to the People & Culture department. This position is responsible for a wide range of HR-related tasks, ensuring smooth daily operations and contributing to a positive and productive work environment. The ideal candidate will be highly organised, action-oriented, and excellent communication and interpersonal skills. The candidate will possess high attention to detail and maintain a high degree of confidentiality, they will be a key driver in identifying areas for continuous improvement and they will be managing end-to-end P&C initiatives.What You’ll DoP&C administration and operationsMaintain and update employee records accurately and confidentially in HR systems (e.g., HRIS) and physical filesEnsure all documentation is complete and compliant with relevant legislationProvide guidance and support on P&C operational matters and new initiativesOnboarding and employee experienceFacilitate the onboarding process for new hires, including preparing orientation materials, coordinating induction sessions, and ensuring all necessary paperwork is completedDrive employee experience initiatives to foster a positive work and culture environment including welfare programmes and team building initiativesSupport data analysis of employee experiences including conducting surveys, analysing feedback and results, and contribute operational insights to inform improvementsEmployment Relations experience US and UKStrong Knowledge of HR legislation and best practices in the United StatesExperience with UK HR LegislationFacilitate implementation and communication of HR policies and procedures. Ensure employees have access to relevant HR information and provide guidance on HR-related queriesCross-functional partnershipDeliver a positive HR experience by partnering with stakeholders and managers to understand needs, provide clear guidance, and resolutionsEmployee relations supportProvide administrative support for employee relations activities, including scheduling meetings, preparing documentation, and assisting with investigations as requiredP&C continuous improvement and project management Generate HR-related reports as needed, such as headcount reports, turnover statistics, and training summaries. Assist in the analysis of HR data to identify trends and insightsIdentify areas for continuous improvement in the scope of processes, knowledge content, procedures, workflows, and industry best practicesDrive end to end P&C projects from requirements-gathering, identifying risks and issues, communicating with relevant stakeholders and delivering successful project executionWhat You’ll Bring4+ years experience in People & Culture, Human Resources, or OperationsUK legislation understanding would be beneficialProven track record in a centralized, global People & Culture teamPrior experience using HRIS systems and Google Suite (docs, sheets, gmail)Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlinesExceptional attention to detail and accuracyStrong written and verbal communication skills Understanding of United States and United Kingdom employment legislation and HR best practicesStrong written and verbal communication skillsExcellent interpersonal and relationship-building skillsAbility to handle sensitive and confidential information with discretion and professionalism Proactive and self-motivated with a strong work ethicWillingness to work outside of normal working hours from time to time, to facilitate global supportWhy Kami?We’re building a high performance, best in class team to help capitalize on our exciting momentum, and continue scaling Kami's magic and making a difference to schools, students, and teachers. With Kami, you’ll haveA people-first employer that is on an inspiring mission to build the future of education while changing the lives of millionsHigh calibre and diverse team ranging from successful startup veterans, to Fortune 500 and big tech professionalsContinuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and moreA strong mission; the satisfaction of knowing you’re not only helping modern-day su