Customer Service Representative

Job Title: Remote Customer Service RepresentativeCompany Overview: Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.Job Description: We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed.Key Responsibilities:Respond promptly and professionally to tenant inquiries via phone and email.Coordinate service calls and ensure timely resolution of tenant concerns.Handle rent-related communications, including payment updates and general inquiries.Maintain accurate records of interactions and transactions using our CRM system.Collaborate with the back support team to address tenant needs efficiently.RequirementsQualifications:Excellent verbal and written communication skills.Strong problem-solving and organizational abilities.Prior experience in customer service or property management is a plus.Comfortable working remotely and proficient with technology.Ability to manage time effectively and multitask in a fast-paced environment.BenefitsSchedule:Monday to Friday, 9:00 AM to 5:00 PM EST.Weekends Off!What We Offer:Fully remote work environment.Supportive and friendly back-office team.Opportunities for growth and development.Work-life balance with weekends off.Originally posted on Himalayas