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Nile Bits

Technical Support & Software Integration Specialist

Nile Bits

24d ago

0DevEgypthimalayas
Technical-Support-SpecialistIT-Support-SpecialistTech-Support-SpecialistIT-Support-TechnicianTechnical-Support-TechnicianEntry-level

Job Description

We are seeking a skilled and service-oriented Technical Support & Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client environments.RequirementsBachelor's degree in Computer Science, Information Technology, Business Administration, or a related field3 to 5 years of experience in technical support, software integration, or service managementStrong written and spoken English communication skillsExperience in enterprise software environments; exposure to financial or wealth management systems is highly desirableStrong hands-on experience with Oracle Database, including SQL and PL/SQLExperience with CI/CD pipelinesFamiliarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft AzureUnderstanding of microservices architectureExperience with software testing tools, including unit and system-level testingSolid knowledge of software design, development, debugging, and deployment methodologiesExperience with Apache Subversion (SVN) and other version control systemsStrong analytical and problem-solving capabilitiesExcellent client-facing, communication, and relationship management skillsAbility to manage expectations and resolve conflicts effectivelyHigh attention to detail and ability to perform under pressureFast learner with a proactive and flexible mindsetWillingness to work outside regular business hours when necessary to resolve critical issuesWillingness to travel internationally on occasionBenefitsAll employees benefits for freeSocial insuranceOpen-door management policyFull Medical insuranceAccommodation and Transportation AllowanceFriendly environment that values innovation and efficiencyExciting opportunities for career growth and talent developmentFeedback encouragementRecognition and reward programsCompetitive salaries and incentivesFriendly environmentFlexible and Comfortable scheduleFun committeesMonetary rewardsFun, smart and creative peopleCareer possibilities with growing teamPaid vacationsSocial benefitsOriginally posted on Himalayas