HubSpot Solutions Architect (Senior, Client-Facing)

The RoleThe Solutions Architect (SA) is the technical and strategic lead across client engagements, owning the full lifecycle from discovery through solution design, planning, and delivery oversight.This is a senior individual contributor role with significant client-facing responsibility. You will lead complex discovery processes, design scalable HubSpot solutions, and ensure alignment between business requirements, CRM architecture, and delivery execution.You’ll work across multiple engagements simultaneously, partnering with Consultants, automation engineers, and developers in an agile delivery environment (sprints, epics)—setting the standard for solution quality, technical design, and system integrity.When needed, you’ll go hands-on to ensure the build reflects the intended design.What You’ll DoAccount Level: Technical Ownership & Strategic SupportMaintain a strong understanding of each client’s business model, HubSpot maturity, and tech stackAct as the technical voice of the client, ensuring delivery teams have the context needed to execute effectivelyIdentify opportunities to expand impact (RevOps gaps, automation opportunities, underutilized HubSpot capabilities)Partner with Consultants and Customer Delivery Managers (CDMs) to support solution scoping and technical salesProactively identify and escalate technical risks, scope gaps, and misalignment with clear recommendationsInitiative Level: End-to-End Solution DesignLead discovery sessions with executives and stakeholders to define goals, pain points, and success metricsDevelop Business Solution Designs (high-level architecture), including:HubSpot configuration strategyIntegration architecture (ERP, middleware, third-party tools)Process gaps and system dependenciesBuild and sequence Epic Plans (sprints, dependencies, delivery roadmap)Lead solution design reviews and drive client alignment and sign-offConduct technical research (feasibility, integrations, proofs-of-concept) for complex requirementsEnsure seamless handoff to delivery teams with clear documentation and shared understandingStay engaged through build and stabilization to ensure solutions are delivered as designedProcess Level: Deep System & Workflow DesignDesign and document end-to-end business processes (lead lifecycle, pipeline management, quote-to-cash)Translate processes into HubSpot architecture, including:Pipelines, objects, properties, and associationsWorkflow automation and logicIntegration points and data flowDocument decision logic, edge cases, and system interactions to eliminate ambiguity during buildBuild complex or sensitive components when needed (custom-coded actions, advanced workflows, integrations)Pressure-test solutions against real-world operations to avoid over-engineering or misalignmentValidate that final builds match design intent—and own resolution when they don’tThis Role Is a Fit If YouHave led end-to-end HubSpot solution design, not just configuration or executionThink in systems and architecture, connecting business processes to technical implementationAre comfortable leading conversations with senior stakeholders and driving alignmentHave deep expertise in HubSpot CRM (Sales, Marketing, Service, Ops Hub)Understand how data models, automation, and integrations work together at scaleProduce clear, detailed technical documentation (specific properties, workflows, system logic)Can manage multiple concurrent client engagements without losing quality or contextTranslate complex technical concepts into clear, actionable guidanceHold a high bar for quality and don’t let “good enough” ship when it shouldn’tTechnical ExperienceHubSpot CRM architecture, implementation, and optimizationWorkflow automation, data modeling, and reportingIntegrations using tools like Zapier, Workato, SyncariExperience with ERP/financial systems (NetSuite, QuickBooks, Sage Intacct)Designing processes like lead lifecycle, pipeline management, and quote-to-cashAgile project delivery (sprints, epics, tools like Asana, Jira)HubSpot certifications across one or more HubsBonus PointsExperience with Salesforce, Dynamics 365, or multi-CRM environmentsHubSpot <> Salesforce integration experienceExposure to data warehouses / BI tools (Snowflake, BigQuery, Power BI)Familiarity with JavaScript or HubL (custom-coded actions, CMS)Experience with PLG environments and product usage data in CRM workflowsCompensation & BenefitsSalary: $95,000 - $120,000 (dependent on skillset and experience) Quarterly bonus programCustomer expansion bonus programNet new customer sales bonus programFully remote + flexible hours20 days PTO + 13 standard US holidays2 company mental wellness daysHealth, dental, and vision insuranceHealth & wellness stipend401(k) with match (eligible after 6 months)Parental leave + short-term disabilityHome office equipment providedProfessional development budgetApply IfYou’ve been the person defining and owning the CRM solution—not just building it—and can confidently connect business problems