Regional Processor

At Evergreen Home Loans®, we believe homeownership changes lives and we’re passionate about helping people achieve it while creating a “WOW” experience along the way. Our mission is simple: deliver On Time and As Promised® service while changing the world one relationship at a time.We’re looking for talented, customer-focused professionals who care as deeply about people, teamwork, and service excellence as we do.Evergreen has been recognized as one of the Puget Sound Business Journal’s Best Places to Work multiple years running and has earned national recognition as a certified Great Place to Work®. Most recently, Evergreen was named one of the 2025 Fortune Best Workplaces in Financial Services & Insurance™.Check out our Great Place to Work® profile here: Working at Evergreen Home Loans | Great Place To Work®Evergreen has also earned recognition from Top Workplaces, most recently receiving the 2026 Industry Award for Financial Services, along with multiple Culture Excellence Awards recognizing our commitment to associate well-being, leadership, professional development, and workplace culture.View our Top Workplaces profile and recognitions here: Evergreen Home Loans | TOP WorkplacesAt Evergreen, our culture is built on integrity, family, growth, and fun. We believe that when associates feel supported, empowered, and inspired, they deliver extraordinary experiences for customers and business partners alike. When you join Evergreen, you become part of a collaborative, people-first organization that values creative thinking, professional growth, and meaningful relationships. We invest in our associates through leadership development, coaching, community involvement, and opportunities to grow your career while making a real impact.In return, you’ll enjoy:A supportive and relationship-driven cultureCompetitive compensation and comprehensive benefits401(k) with company matchProfessional development and career growth opportunitiesA company committed to giving back to the communities we serveDiscover what’s possible with Evergreen.Learn more about our culture and career opportunities at www.DiscoverEHL.comThis role will be required to work Pacific or Central Time Zone HoursThe primary function of the Regional Processor is to ensure the timely and accurate packaging of all loans originated by our loan officers. Responsibilities include: Gather information and take each file from pre-approval to closing. Input proper loan information into the loan origination software. Responsible for ensuring that all loan documentation is complete, accurately verified and complies with company policy. Validate loan documents including; income, credit, appraisal, title insurance, etc. and prepare the application for submittal to underwriting. Review file documentation and make sure all items needed are requested. Order and coordinate loan documents. Meet crucial deadlines requested. Perform any additional duties/activities assigned by management.Essential Duties and Responsibilities:Process FHA, VA, USDA, Conventional and other loan programs for assigned Loan Officer(s) within standard timeframes outlined in the company’s Processing Service Level Agreement.Obtain all required documentation, such as appraisal, title, escrow, verification of employment/income, asset verification, credit, insurance binders, etc.Assist in gathering loan conditions assigned by the Underwriter that will satisfy the condition.Prompt issuance of condition letters or needs lists to loan officers and/or borrowers. Communicate with borrower(s) directly on behalf of the Loan Officer via preferred contact method (IE email, phone, POS System etc.) as needed, to obtain Prior to Approval, Prior to Doc, Prior to Funding and Post Closing conditions as applicable.Communicate outstanding items to Loan Officers in a timely manner and assist Loan Officers and/or Borrower(s) with understanding of the loan requirements throughout the loan process.Assist with daily problem-solving and trouble-shooting.Schedule and maintain weekly pipeline review meetings with assigned Loan Officers and adhere to the Processor Driven Pipeline Management Policy.Proactively communicate and set expectations about what the process will or may potentially involve, including turnaround times for receipt of documents and impact of delays if applicable.Effectively manage assigned loan pipeline and actively work these loan through the process to closing.Order all required documentation, such as appraisal, title, escrow, verification of employment/income, asset verification, credit, insurance binders, etc. Follow up to ensure loan will close within allowed timeframes.Maintain and apply up to date technical knowledge of software, programs and interfaces.Stay up to date on loan guideline and program changes including but not limited to innovative products, new programs and investor overlays.Issue needs list to Loan Officers and/or clients in a timely manner and assist our Loan Officers and customers wi