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Runway

Creative Support Specialist, Enterprise

Runway

12d ago

0$100k - $145kSupportUnited Stateshimalayas
Technical-Customer-Support-AssociateSolutions-Support-SpecialistSenior-Customer-Support-SpecialistMid-level

Job Description

We are building AI to simulate the world through merging art and science. We're looking for an experienced support professional to provide technical and creative support to enterprise customers.Requirements3-5+ years in customer-facing technical rolesProven track record handling enterprise customers and complex escalationsHistory of working autonomously with minimal supervisionExperience with a mix of video editing, content creation, creative workflows, generative AI tools, and/or work at high-growth SaaS companiesBenefitsGenerous Paid Time Off401k MatchingRetirement PlanVisa SponsorshipFour Day Work WeekGenerous Parental LeaveTuition ReimbursementRelocation AssistanceOriginally posted on Himalayas