Senior Operations Specialist

Role OverviewWe are looking for a Senior Operations Specialist to support client operations and drive high-quality execution across our products and services. This role combines client interaction, product implementation, and operational optimization. You will work closely with clients and internal teams to deliver tailored solutions, improve processes, and ensure smooth day-to-day operations.Key ResponsibilitiesWork directly with clients to implement tailored products and solutions based on their needsAct as a key operational point of contact, ensuring seamless execution and client satisfactionIdentify and drive process improvements to enhance efficiency and reduce operational risksHandle and respond to RFIs (Requests for Information) accurately and within required timelinesCollaborate with internal teams (Product, Compliance, Operations) to resolve issues and deliver solutionsMonitor operational workflows and proactively identify areas for optimizationSupport onboarding and scaling of new and existing clientsRequirements3+ years of experience in Operations, Project Management, or a similar roleStrong client-facing and stakeholder management skillsExperience in banking, fintech, or financial operations is a strong plusStrong analytical thinking and process improvement mindsetFluent English (mandatory) with excellent written and verbal communication skillsAbility to manage multiple priorities in a fast-paced environmentHigh attention to detail and strong sense of ownershipWhat We OfferWork with international teams and global clientsExposure to complex operational and product challengesHybrid flexibility with a strong on-site cultureOpportunity to influence operational processes and product deliveryOriginally posted on Himalayas