MPP Academy – Course Logistics and Faculty Support Coordinator

**Position Overview** The **Course Operations \& Faculty Support Coordinator** ensures that MPP courses run seamlessly in a fully remote environment while supporting **programmatic and event\-based academic experiences**. This role combines course administration, live session support, **event and program coordination**, and Google Classroom management to create a professional, engaging, and mission\-aligned student experience. **Strong written and verbal communication is a core requirement for this position.** The coordinator serves as a primary point of contact for students, parents, faculty, and internal stakeholders and must be able to communicate expectations clearly, professionally, and consistently across multiple channels. This position directly supports MPP’s **Elevating Instructional Quality (EIQ)** framework, which drives faculty performance, student engagement, and **WASC accreditation readiness**, while also contributing to the successful coordination of virtual and hybrid academic programming. **Key ResponsibilitiesCourse Operations \& Administration** * Serve as the primary course administrator for assigned cohorts, ensuring operational excellence, program consistency, and mission alignment. * Manage weekly course logistics, including schedules, attendance, assignments, assessments, deliverables, and grading timelines. * Organize and maintain Google Classroom content to ensure professional, consistent, and up\-to\-date digital learning environments. * **Draft and deliver clear, timely, and professional written communications** to students and parents on a weekly basis to reinforce accountability, engagement, and program expectations. * Respond promptly and effectively to inquiries from students, parents, and faculty, escalating concerns when appropriate while maintaining professionalism and confidentiality. * Coordinate assessments, including quizzes, midterm exams, final exams, and grading workflows. **Faculty Support \& Live Session Operations** * Attend all Saturday Zoom sessions for assigned cohorts, ensuring smooth virtual classroom and program operations. * Serve as a timekeeper to help faculty maintain pacing and instructional flow. * Monitor Zoom chat, verbally reinforce expectations, and enforce the **C.H.E.C.K. I.T. Policy** to support high student engagement. * Admit students into Zoom classrooms, resolve basic technical issues, and clearly communicate instructions or next steps during live sessions. * Respond to non\-academic questions and alert faculty to academic questions to maintain instructional focus. * Assist faculty with grading support, submission tracking, and student deliverable collection. **Program \& Event Coordination (Virtual \& Hybrid)** * Coordinate and support **academic programs, orientations, assessments, special sessions, and faculty\-led events**, ensuring seamless execution and alignment with instructional goals. * Manage event logistics including scheduling, communications, digital mater