Manager, Meetings Operations

**WHY JOIN AGU** Our employees are our most valuable assets! You will feel welcomed and supported from the moment you join our team, and you will take part in strengthening and evolving our workplace culture. We offer work\-life balance and innovative benefits.* Work\-life balance: remote\-first organization, flexible work hours, unlimited PTO, Flexible Fridays, paid holidays, military leave, parental leave. * Benefits: Medical, dental, vision, life Insurance, disability coverage, employee assistance program, wellness, tuition reimbursement, 403(b) retirement plan, FSA, HSA, theft protection, personal and professional development, and much more. **WHO WE ARE** The American Geophysical Union (AGU) supports a global community of more than half a million professionals and advocates in the Earth and space sciences. Through broad and inclusive partnerships, AGU aims to advance discovery and solution science that accelerates knowledge and creates solutions that are ethical, unbiased, and respectful of communities and their values. Our programs include serving as a scholarly publisher, convening virtual and in\-person events, and providing career support. We live our values in everything we do, such as our net\-zero energy renovated building in Washington, D.C., and our Ethics and Equity Center, which fosters a diverse and inclusive geoscience community to ensure responsible conduct. This is an exciting time to work at AGU. Every day we approach our work with a sense of purpose, and we look for others who share that passion and desire for a career with impact. **WHO YOU ARE** As the Manager, Meetings Operations, you serve as a connector across AGU’s meetings portfolio, ensuring that processes are consistently implemented, attendee inquiries are resolved efficiently, and the financial infrastructure underpinning all meetings runs smoothly. You are essential to the operational health of the department, providing the structure and follow\-through that allows meeting planners and experience designers to focus on execution and innovation. Reporting to the Assistant Director, Annual Meetings, you work across the full meetings portfolio—including the Annual Meeting and all strategic and specialty meetings—and serves as the primary point of accountability for process compliance, customer support operations, contract routing, and invoice management. **WHAT YOU WILL DO****Process Management \& Compliance*** Develop, document, and maintain standard operating procedures (SOPs) for key meetings operations functions, ensuring consistency and compliance across all events. * Monitor adherence to established processes across the meetings portfolio, identifying gaps or breakdowns and working with relevant team members to resolve them. * Serve as the primary resource for process\-related questions from internal staff, ensuring teams have clear guidance on how key operational workflows function. * Maintain a centralized operations library, including tim