Agile Delivery Lead

Location:Work from home (Pennsylvania)Shift:Days (United States of America)Scheduled Weekly Hours:40Worker Type:RegularExemption Status:YesJob Summary:Why Geisinger: Geisinger is operationalizing AI at scale across one of the nation's most integrated health systems, moving beyond pilots and proof of concepts to build capabilities that change how care is delivered and how operations run. This role works across clinical, operational, health plan, and pharmacy functions alongside AI product development and organizational leadership to identify and advance the AI opportunities that matter most. This role keeps Geisinger AI product squads moving with clarity and discipline, creating the conditions where strong ideas actually ship.Position Summary:This is a role for someone who gets energy from making teams work better. You will be embedded across Geisinger AI product squads, helping cross functional groups that span product, data science, engineering, and clinical operations move faster, communicate better, and deliver with consistency. You will adapt your approach to fit how each team actually works rather than enforcing a rigid framework, and you will be the person who sees problems coming before they become blockers.Job Duties:Key ResponsibilitiesMake cross functional AI product squads more effective by facilitating planning, reviews, retrospectives, and daily coordination in whatever form fits each team bestCoach product managers, data scientists, engineers, and clinical partners on agile principles and how they apply in a complex healthcare environmentIdentify and resolve blockers before they stall delivery, managing dependencies across product, platform, governance, and clinical teams and escalating when neededMaintain clear visibility into tasks, issues, risks, and action items across squads, ensuring nothing falls through the cracks as work moves through the delivery cyclePlan and organize sprint demos and product testing events, ensuring the right stakeholders are involved and that feedback loops are tight and productiveCollaborate across IT, clinical, and operational teams to ensure the right people are engaged at the right time and that resource gaps do not quietly become delivery problemsTrack and improve the health of delivery across the portfolio, using flow metrics and team feedback to identify where things are slowing down and whyKeep portfolio leadership informed on delivery progress with timely, accurate, and actionable status communicationSupport onboarding of new team members and champion a culture of continuous improvement across the AI product functionWork is typically performed in an office or remote environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years; Master’s Degree = 6 years).Position Details:Required Qualifications:3 or more years of experience in an agile delivery, facilitation, or team lead role in a complex enterprise environmentDemonstrated ability to flex across delivery frameworks including Scrum, Kanban, and hybrid approachesAgile certification such as CSM, PSM, or equivalent; SAFe or advanced certifications a plusStrong facilitation and conflict resolution skills with the ability to create psychological safety on teamsFamiliarity with backlog and delivery management tools such as Jira, Azure DevOps, or equivalent platformsComfort navigating ambiguity and organizational complexity in large health systems or similarly regulated industriesBachelors degree or equivalent professional experiencePreferred Qualifications:Prior experience supporting AI, data science, or machine learning product teamsExposure to Epic implementation or healthcare IT delivery environmentsExperience supporting multiple product teams simultaneously within a larger delivery programUnderstanding of healthcare operations, clinical informatics, or revenue cycle workflowsEducation:High School Diploma or Equivalent (GED)- (Required)Experience:Minimum of 5 years-Relevant experience* (Required), Minimum of 3 years-Managing people, processes, or projects (Required)Certification(s) and License(s):Certified Scrum Master (CSM) - Default Issuing BodySkills:Communication, Critical Thinking, Interpersonal Communication, IT Environment, Leadership, Multitasking, Teamwork, Working IndependentlyOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to