Customer Service Representative - Italian Speaker

Customer Service Representative - Italian Speaker to join the Post Sales department and provide clear and friendly support in Italian and English, handling inbound and outbound phone calls, emails, and live chats from customers, investigating, advising, and resolving pre-sales and after-sales queries.RequirementsStrong verbal and written communication skills in Italian, English, and SpanishAvailability to work rotating shifts, including weekendsAt least one year of experience in Customer Support servicesThorough and meticulous with extreme attention to detailProactive team playerWork to tight deadlines with a can-do attitudeBenefitsShorter working week (36h as full time)Possibility to work remotely up to 8 weeks a year throughout the Spanish territory and within the EUAccess to e-learning platforms (e.g. Discovery) professional and managerial skills development training paths2 paid days off per year for volunteering purposesOccasional social events to foster connections among colleaguesTravel industry discounts and flash exclusive staff faresLeave options (e.g. parental responsibilities, marriages, bereavements, relocations, etc.) in line with local lawsOriginally posted on Himalayas