Technical Writing Team Lead — QMS Standardization

RQM\+ is *The* MedTech CRO, accelerating innovation to patient impact. Our tailored solutions deliver regulatory and quality expertise, FDA\-recognized laboratory services, clinical trials, and reimbursement strategies across device types and therapeutic areas to bring life\-changing technologies to patients — faster, safer, better. We don’t make MedTech. We make MedTech happen. Our experienced teams are cohesive, collaborative, and proactive, constantly seeking to improve and evolve while remaining laser\-focused on customer success. RQM\+ elevates the MedTech experience through best\-in\-class service and clear, concise communication. We serve as an extension of our customers establishing and maintaining excellent client and site relationships and providing direct access to our technology platforms for real\-time data and study transparency. **Job Summary:** The Technical Writing Team Lead is a player\-coach role within our Client's QMS Standardization program, responsible for both leading a team of technical writers and personally completing technical writing tasks. This individual will ensure that all standardized global QMS documents are consistent, compliant, user\-friendly, and produced as if written by a single team — supporting our Client's vision to "Design Anywhere, Build Anywhere, Transfer Anywhere." The program spans 22 Key Processes (31 networks/subprocesses) across six global entities. **Primary Responsibilities:** ### **Team Leadership** * Lead, mentor, and coordinate a team of technical writers supporting the QMS Standardization program * Assign work across the team based on Key Process priorities and Change Order timelines * Serve as the primary point of contact between the technical writing team and program leadership. * Monitor team workload, capacity, and quality of output; escalate issues to program leadership as needed * Support onboarding of new technical writers * Review technical writers’ outputs for consistency * Maintain and update the Technical Writing SharePoint site, folder structures, and document trackers * Coordinate with Change Analysts to ensure smooth routing of documents through the change control process * Contribute to continuous improvement of technical writing workflows, style guides, and templates ### **Hands\-On Technical Writing** * Transform draft content from Global Process Owners (GPOs) and Global Process Stewards (GPSs) into polished, consistent global QMS documents * Ensure all documents comply with the Standardization Style Guide, Policy Content Guidance, and SOP\-WI Content Guidance * Enforce correct template usage across the full document hierarchy * Correct spelling, grammar, and formatting using tracked changes in Microsoft Word * Use Client's GPT and other tools to improve conciseness and compliance of document language * Collaborate with GPOs and GPS networks to align on edits, resolve comments, and incorporate stakeholder feedback * Kick off the Change Order (CO) process