Sales Executive - Service Sales

Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.Services Opportunity Identification and DevelopmentWork closely with customers to identify service needs related to software deployment, optimization, and ongoing support.Proactively engage with existing software customers to uncover consulting, training, and implementation opportunities.Develop tailored service proposals that align with customer objectives and enhance their return on investment.Relationship Building and Customer SuccessDrive meaningful customer engagement within engineering and manufacturing environments by leveraging knowledge of CAD and PLM solutions to align with client workflows, uncover high-impact opportunities, and position services that support design optimization, data management, and digital transformation initiatives.Build and maintain strong, long-term relationships with customers by serving as a trusted advisor for their service needs.Actively engage with key stakeholders to understand their business challenges and provide customized service solutions.Ensure customer satisfaction through regular follow-ups and by addressing concerns or barriers to success.Collaboration and Internal CoordinationPartner with internal teams, including technical consultants and service delivery personnel, to design and deliver high-quality solutions.Coordinate resources to ensure timely execution of service projects and deliverables.Provide feedback from customers to inform service innovation and continuous improvement.Achieving Service Sales GoalsMeet or exceed sales targets for service-related revenue, including consulting, training, and support packages.Maintain a robust pipeline of service opportunities and track progress using CRM tools.Effectively overcome objections and clearly communicate the value of EAC’s service offerings.Market Expertise and RepresentationStay informed about industry trends, emerging technologies, and competitive service offerings.Represent EAC at industry events, webinars, and customer meetings to promote the value of our service portfolio.Deliver compelling presentations and service demonstrations tailored to customer needs.Additional ResponsibilitiesCollaborate with the software sales team to ensure a seamless transition from software sale to service delivery.Provide regular reports on sales activities, customer feedback, and market insights.Perform other duties as assigned to support the overall growth of EAC’s services business.An equivalent combination of education, training and experience will be considered.Education & Professional BackgroundAssociate’s or Bachelor’s degree in business or a related field is preferred3–5+ years of sales experience, preferably in software or technology fieldsDemonstrated successful track record of working within sales organizations to achieve and exceed sales goalsTechnical & Industry KnowledgeExposure to CAD and PLM software is strongly preferred Ability to understand and successfully complete training on EAC’s technology, products, and servicesStrong computer skills; experience with NetSuite is preferredCommunication & Interpersonal SkillsExcellent verbal, written, and interpersonal communication skillsStrong presentation skills and professionalismAbility to quickly process information and effectively overcome objectionsSales Competencies & Critical SkillsStrong problem-solving and critical thinking abilitiesResults-oriented with the ability to manage time-sensitive deadlines and multiple prioritiesAbility to perform consistently with high collaboration and outputWork Ethic & Personal AttributesEnthusiastic, outgoing, confident, and self-motivated (self-starter)Strong organizational skills with the ability to work independently with focus and disciplineAbility to work effectively under pressure in fast-paced or stressful situationsCollaboration & Resource ManagementSkilled in coordinating and managing internal resources effectivelyTerritory & Travel RequirementsMust reside in the assigned territory or be willing to relocate within 6 months of employmentAbility to travel within the assigned territory to build relationships and pursue sales opportunitiesWillingness to attend events outside of standard business hours as requiredCOMPENSATIONBase Annual Salary is $80K for this salaried, exempt Full-TimepositionCommission Pay PlanBENEFITSMedical insuranceEmployer Paid Short Term DisabilityEmployer Paid Life, AD & D policyFlexible PTO (take as you need, no accrual)Vision insuranceDental Insurance401(k) Plan with Employer matchBasic Life, AD&D, and Disability InsuranceEmployee Assistance ProgramPaid HolidaysEligible for bonusesWork EnvironmentEnvironmental or atmospheric conditions commonly associated with the performance of the functions of this job.Ability to work in a remote environment or in-office.Exposed to moderate noise levels.PHYSICAL ABILITIESPhysical abilities that are commonly associated with th