Salesforce Administrative Specialist - Freelance, Remote

About the ClientA leading nationwide healthcare staffing and home health company that provides essential nursing and behavioral health services across multiple sectors including schools, private duty nursing, travel nursing, and correctional facilities. Founded in 2013, they've established themselves as an award-winning organization committed to delivering high-quality healthcare staffing solutions. Their rapid growth and dedication to excellence have made them a trusted partner in healthcare staffing services across America. Why does this role exist?This position is crucial for maintaining and optimizing the company's Salesforce infrastructure, which serves as the backbone of their healthcare staffing operations. The Salesforce Administrative Specialist will ensure smooth technical operations, manage system integrations, and provide advanced support to enable efficient healthcare professional placement and client relationship management. This role is essential for maintaining data integrity, streamlining workflows, and supporting the company's continued growth in healthcare staffing. The Impact you’ll makeTechnical Support & System Management Handle escalated help desk tickets requiring Salesforce Administrator accessMonitor and analyze system trends to identify recurring issuesPerform data loads and bulk updates to maintain system efficiencyManage support tickets with vendorsUser Administration & Onboarding Configure new hire, team, and regional setups within SalesforceManage integrations with associated systems (Gmail/Dialpad/Sense/TR)Provide system access and permissions managementSupport user training and adoptionProcess Improvement & Documentation Create and maintain documentation for flows and workflowsInterpret and optimize existing flowsConduct User Acceptance Testing for new rolloutsDevelop and implement best practicesSystem Integration & Quality Assurance Ensure seamless integration between Salesforce and healthcare-specific platformsPerform proxy login testingMaintain data security and HIPAA complianceMonitor system performance and reliabilitySkills, Knowledge and ExpertiseRequired:Active Salesforce Administrator CertificationMinimum 2 years of Salesforce administration experienceExperience with data loader operations and bulk updatesProven track record in technical support or help desk environmentsKnowledge of system integrations and API managementWFH Set-Up:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Internet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYour Superpowers:Salesforce configuration and customizationFlow builder and process automationData management and analysisTechnical documentationIntegration managementYou should apply if… You thrive in a fast-paced healthcare technology environmentYou're passionate about creating efficient systems and processesYou enjoy solving complex technical problemsYou're committed to maintaining data security and integrityYou're eager to contribute to a growing healthcare organizationYou're detail-oriented and take pride in your work qualityWhat to expect...Work Setup:Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or something similar or higher operating systemWorking Hours:Monday to Friday, 8 AM to 5 PM PST (Pacific Standard Time)Occasional weekend availability for urgent matters40 hours per weekCompensation:$8 per hourNo benefits package includedBenefitsOriginally posted on Himalayas