Care Coordinator

Role OverviewAs a Care Coordinator at Wellthy, you will support families and members residing in Canada and the United States, addressing their unique caregiving needs, and taking a proactive role in managing their care plans.What You Will DoYou will be the primary point of contact for families, helping them navigate complex healthcare tasks such as finding the right providers, managing medical bills, scheduling appointments, tracking medications, and vetting facilities.Why It Might Be a FitTo be successful in this role, you'll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus.RequirementsUniversity Degree in Social Work or a healthcare-related profession and/or advanced degrees5+ years work experience in a healthcare roleFluency in French and EnglishStrong ethical standards and a respect for client confidentialityAbility to integrate and collaborate well with others while adapting to evolving service experiencesKnowledge of and ability to navigate the healthcare sectorExperience developing and facilitating care plansProviding ongoing, hands-on support for complex healthcare situationsExperience creating high-touch customer journey experienceProficiency with macOS systems, GSuite, Slack, and 1PasswordBenefitsStarting salary $70,000-$80,000 per yearRemote work environmentMedical, dental and vision benefits within 30 days of hireMental health benefits15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days)Sick and Caregiving DaysProfessional development initiatives for growthGenerous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leaveOriginally posted on Himalayas