Case Analyst

**The Role:** The Case Analyst supports expert\-led projects by managing case workflows, coordinating resources, and maintaining accurate documentation throughout the case lifecycle. This role ensures smooth operations from case intake through case completion and serves as a key liaison between internal teams, external partners, and clients. This is a hybrid role based in Santa Ana, CA, requiring a mix of on\-site and remote work. **Compensation:** This is a non\-exempt (hourly) position with a pay range of $26\.00 – $31\.00 per hour. **In This Role, You Will:** * Assist experts in maintaining project workflow from case intake to completion by: * Determining case eligibility and project scope * Planning for case needs * Creating and monitoring project schedules to manage deadlines * Coordinating and monitoring the receipt of records * Coordinating and monitoring the provision of services * Initiating records requests and searches * Disseminating information between the experts and the clients * Tracking case progress * Maintain project records by documenting events and completion status * Work with experts to handle project issues as they arise * Interact with parties inside and outside the organization * Provide case status and case information in response to requests verbally and in writing * Improve workflow by analyzing outcomes; monitoring variances; identifying trends; recommending actions to management * Enhance the organization's reputation by providing high quality services to clients * Perform additional duties as assigned **What You Bring:** * 2\+ years of experience in a professional work environment * High school diploma or equivalent required; some college coursework or an associate degree preferred * Strong organizational and time management skills with the ability to manage multiple tasks and deadlines * Excellent verbal and written communication skills * Proficiency in Microsoft Office and administrative documentation systems * Self\-motivated with attention to detail and accuracy **Who We Are:** YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation. The Accident Reconstruction \& Biomechanics team applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. Our experts are experienced in litigation support and qualified to provide courtroom testimony **What We Offer:** * Employee\-focused culture * Strong commitment to work\-life balance * Remote work * Flexible vacation \& Paid holidays * Paid family care/sick leave * Parental leave * Medical, Dental, Vision \+ more * 401k w/match * Career growth