Deal Desk Manager

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.What’s the OpportunityAssetWatch is hiring a Deal Desk Manager to be the connective tissue between our Sales, Customer Success, Finance, and Legal teams — enabling our revenue process to run fast without breaking things. This is a high-ownership, high-visibility role where you will build and run the deal desk function from the ground up, creating the structure, policies, and workflows that help AssetWatch scale its commercial engine.You will own the quote-to-cash process, guide complex deal structures, and serve as the go-to expert for anything that sits at the intersection of a customer commitment and a company policy.We expect end-to-end ownership, pragmatic judgment, and a bias for getting deals done the right way.Deal Structuring & ExecutionServe as the primary advisor to Sales and Customer Success on deal structure, pricing, discounting, and contract terms — especially for complex, non-standard, or enterprise opportunities.Review and approve deals against internal pricing policies and booking guidelines, ensuring compliance without sacrificing deal velocityPartner with Sales and Customer Success through the full deal cycle, from initial scoping through close, to shape smart, scalable commercial termsAct as the escalation point for deal exceptions, offering clear guidance on alternatives and tradeoffsProcess & SystemsBuild and own AssetWatch's deal desk workflows, approval frameworks, SLA standards, and discount authorization matricesDrive continuous improvement of the quote-to-cash process in Salesforce and CPQ tools, reducing friction and improving data qualityDevelop and maintain a deal desk playbook, contract templates, and booking guidelines tailored to AssetWatch's hardware + SaaS subscription modelEnsure deal data is clean, complete, and structured to support downstream billing, revenue recognition, and forecastingCross-Functional PartnershipPartner closely with Finance on revenue recognition, order accuracy, and period-close processesDevelop a set of booking guidelines and policies that balance speed and agility with the need for audit-ready, repeatable revenue measurementCollaborate with Legal on contract redlines, MSAs, and non-standard commercial termsWork with RevOps to improve tooling, reporting, and deal desk KPIs (cycle time, discount trends, exception rates)Provide Sales leadership with regular visibility into deal health and commercial patternsThis role is located in the United States.Qualifications4–7 years of experience in Deal Desk, Sales Operations, Revenue Operations, or Contract Management — ideally in a B2B SaaS, IoT, or subscription-based businessDemonstrated ability to build or significantly improve deal desk processes in a high-growth environmentStrong understanding of subscription pricing models, revenue recognition principles (ASC 606), and commercial contract structuresProficiency in Salesforce CRM; experience with CPQ tools (Salesforce CPQ, DealHub, or similar) strongly preferredStrong analytical skills with the ability to model deal scenarios and communicate financial tradeoffs clearlyExperience creating, improving, and documenting business processesExceptional cross-functional communication skills — able to translate deal complexity into plain language for reps, finance, and executives alikeComfortable operating in ambiguity, building from scratch, and managing competing priorities at end of month and quarterBachelor's degree in Business, Finance, or a related field requiredPreferred QualificationsExperience in industrial tech, IoT, hardware-plus-software, or subscription + services business modelsFamiliarity with CLM tools (e.g., Ironclad, DocuSign, Conga)Experience supporting a fast-growing Series B or Series C companyExposure to channel or partner deal structuresWhat We Offer:AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.Competitive compensation package including stock optionsFlexible work scheduleComprehensive benefits including retirement plan matchOpportunity to make a real impact every dayWork with a dynamic and growing teamUnlimited PTOWe have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.Originally posted on Himalayas