Operations Assistant

**About Amali** Amali is a Mediterranean restaurant in Midtown Manhattan known for thoughtful hospitality, seasonal cuisine, and an award\-winning wine program. In addition to its restaurant operations, Amali manages a diverse private dining and events business serving corporate gatherings, celebrations, weddings, galas, restaurant buyouts, and off\-site catering throughout the New York metropolitan area and the Hamptons. We are looking for a highly organized and dependable **Remote Operations Assistant** to provide administrative and operational support to our restaurant leadership and events team. This position is ideal for someone who enjoys creating order, communicating with multiple stakeholders, managing details, and helping a fast\-paced hospitality business operate efficiently. Responsibilities * Provide day\-to\-day remote administrative and operational support to management and the events team. * Monitor and organize incoming emails, inquiries, requests, and follow\-ups. * Track private dining and event inquiries from initial contact through booking and follow\-up. * Maintain accurate event calendars, client records, spreadsheets, and operational trackers. * Assist with scheduling meetings, calls, deadlines, and internal communications. * Prepare and organize proposals, event documents, menus, schedules, invoices, reports, and other materials. * Follow up with clients, vendors, and internal team members regarding outstanding information and action items. * Assist with private event coordination, including guest counts, event dates, timing, menus, room requirements, dietary requests, and special arrangements. * Support the events team in coordinating information for corporate events, celebrations, weddings, galas, buyouts, and catering. * Help maintain organized digital files and standard operating procedures. * Perform data entry and maintain accurate operational records. * Assist with basic reporting and tracking of event inquiries, bookings, follow\-ups, and other business metrics. * Research vendors, products, services, and operational resources when requested. * Identify administrative inefficiencies and suggest improvements to workflows. * Help ensure important information is communicated accurately between remote administrative staff and the on\-site restaurant team. * Handle confidential business, client, and guest information professionally. * Take on additional administrative and operational projects as needed. Event \& Private Dining Operations A significant portion of this position will support Amali's private events business. Amali offers multiple private dining spaces as well as restaurant buyouts, a ballroom, and off\-site catering, with events ranging from smaller gatherings to large\-scale functions. The Operations Assistant may: * Enter and organize new event leads and inquiries. * Track event status and follow\-up deadlines. * Maintain client and event information in the company's event\-management systems. *