Slovenian-speaking Customer Support Advisor - Social Media & Email RDC0726B
Red Dot Search
4h ago
No Phone Required$27kSupportUnited Stateshimalayas
Customer-Service-AdvisorBilingual-Customer-ServiceSocial-Media-Customer-ServiceEmail-SupportCustomer-ServiceSlovenian-Speaking-Customer-Support-RepresentativeBilingual-Slovenian-English-Customer-Support-SpecialistRemote-Slovenian-Customer-Support-SpecialistCustomer-SupportEntry-level
Job Description
Slovenian-speaking Customer Support Advisor – Social Media & EmailAre you fluent in Slovenian and English and looking for a full-time work-from-home role where you can use your language skills every day?We are recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You will be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.This is a fully remote role — you can be based anywhere in the UK and work entirely from home.What you will be doing
You will support customers with a range of everyday enquiries, including:Missing ordersPayment queriesProduct availabilityOrder amendmentsCancellationsGeneral customer questions via social media and emailYou will need to be patient, helpful, and professional, and able to write clear, friendly responses.What is on offer£26,520 per yearFull-time, permanent role40 paid hours per weekFully remote — work from home anywhere in the UKRotational shifts between 8am and 12am, Monday to Sunday28 days paid holidayEmployee assistance supportEmployee discount benefitsStock purchase schemeGym discountInsurance discountsWhat we are looking forExcellent Slovenian and English written and verbal skillsAt least 6 months customer service experienceStrong knowledge of social mediaSocial media or content moderation experience would be a bonusFully flexible to work rotational shifts between 8am and 12am, Monday to SundayBased anywhere in the UKAble to work from home with at least 10Mbps broadbandApply nowOriginally posted on Himalayas
