Head of Customer and Commercial Operations

Pearl Health is seeking a Head of Customer and Commercial Operations to own the full client lifecycle, from initial VBC assessment to long-term retention. The ideal candidate bridges senior relationship executive and systems-oriented operator archetypes, with expertise in value-based care and Medicare programs.Requirements10+ years in a high-performing healthcare customer success, market, or provider-facing leadership roleDeep fluency in value-based care, Medicare programs (MSSP, ACO REACH), and the clinical and financial levers that drive performance in risk-based contractsExperience at an ACO, health system, or healthcare technology company operating in the value-based care space is strongly preferredBenefitsCompetitive benefits packageOriginally posted on Himalayas