Content Performance Analyst

Want a seat at the table where editorial content, product, and data intersect?Can you bridge the gap between how content performs and how decisions get made?About the TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.About the Role The Content Performance Analyst is embedded in Global Editorial Operations (GEO) Strategy and focuses on content performance, content integrity, and quality measurement for AI-assisted production. You will unlock data across GEO and adjacent functions (Finance, Product, and Technology) to produce decision-ready insights and executive-ready narratives that inform prioritization and leadership decisions. You will also help strengthen the QA and measurement systems required for AI-assisted content production at scale, ensuring outputs across all content verticals are consistently high-quality, defensible, and improving over time. This role serves as a key enabler of data fluency within GEO, supporting QA, training, and adoption of performance insights across the organization.Success in this role requires strong analytical discipline, sound judgment, responsiveness, and the ability to synthesize information quickly for senior audiences.Responsibilities Data Management and StructuringExecute recurring and ad hoc data pulls across editorial and operational systemsReconcile inconsistencies across sources; validate, document and socialize metric definitions, assumptions, and calculation logic.Structure datasets to align with specific strategic questionsImprove the efficiency and repeatability of recurring reporting processesAlign data practices with enterprise governance standards, including Global Operations (GO) data and analytics teamsStrategic Analytical SupportTranslate leadership questions into measurable metrics and analytical plans; clearly articulate implications of findings, limitations and confidence levels (what’s proven vs. directional).Conduct trend, variance, and performance driver analysis; identify where additional data or workflow instrumentation is needed to strengthen claims over time.Support scenario comparisons and initiative trackingExecutive Reporting and VisualizationDevelop executive-ready presentations and data visualizations for strategy discussionsConvert complex analysis into concise visuals that accelerate understanding and ensure consistency in narrative structure and presentation qualitySupport preparation for GEO leadership reviews and enterprise-level discussions; tailor materials for different leadership audiences and forumsPerformance MonitoringProduce recurring performance reporting aligned to strategic priorities, including AI-assisted throughput and quality signalsTrack KPIs and highlight meaningful performance shiftsSupport ongoing refinement of metrics as strategy evolvesContribute to the standardization of GEO performance and QA reporting practicesStakeholder CoordinationPartner closely with the Head of GEO Strategy to prioritize analysisCollaborate with Editorial Operations, Finance, Metrics, Tech, Product and Data Analytics teams to gather inputsClarify scope to ensure outputs address the intended decision questionRequirements 2+ years of experience in analytics, operations analysis, business intelligence, or a related fieldAdvanced Excel skills and experience with SQL or comparable querying toolsProficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practicesExperience building executive-ready presentations and visual narratives in PowerPointUses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidlyExperience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies)Preferred QualificationsExperience supporting strategy or executive leadership functionsExposure to content production, publishing, or knowledge-based businessesFamiliarity with KPI frameworks and operational performance measurementWork in a way that works for youWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.About the BusinessLexisNe