Director of E-commerce Supply Chain

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers.Role (Overview of the Position)The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners.Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%.This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet.Responsibilities (Tasks Associated with the Role)Demand Planning & Inventory StrategyOwn the demand planning function across all channels and all SKUs (180 today, scaling to 600+ within two years).Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines.Maintain a stockout rate below 1% across all active SKUs while minimizing overstock and dead inventory.Establish safety stock models, reorder points, and lead time buffers for each product category and channel.Coordinate cross-functionally with Sales, Brand Management, andProduct Development to align forecasts with planned launches, promotions, and channel expansions.Procurement & Vendor ManagementConsolidate and own all procurement across entities: raw seeds (via Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers.Manage international supplier relationships including overseas finished goods vendors: lead times, import logistics, customs/duties, and quality assurance.Negotiate supplier contracts, pricing, lead times, and quality standards.Build a diversified vendor base that reduces single-source risk as SKU count scales.Manage purchase order workflows and ensure alignment between procurement spend and approved budgets.Heirloom Organics Production CoordinationServe as the primary supply chain interface with Mark (Operations Lead) and the Heirloom Organics team in Grants Pass, OR.Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines.Track production output against commitments. Escalate and problem-solve when production falls behind plan.Collaborate on capacity planning as SKU count and volume grow, including equipment utilization (seed counters, bag packers, labeling lines).Logistics & FulfillmentOversee all inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations.Manage Amazon FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization.Manage TikTok Shop fulfillment across both Amazon MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses.Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine when orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs.Oversee Home Depot dropship fulfillment and future retail channel logistics.Optimize freight costs, carrier relationships, and shipping workflows.Manage 3PL relationships and evaluate when direct fulfillment from HO is more cost-effective.ERP Selection & ImplementationLead the supply chain workstream of ERP evaluation and selection (currently in evaluation phase).Define requirements for inventory management, procurement, production planning, and order management modules.Own the supply chain side of ERP implementation: data migration, workflow configuration, team training, and go-live execution.Ensure the ERP delivers real-time inventory visibility across all entities and channels.Budget & Cost ManagementOwn the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead.Track spend against budge